FAQ

πŸ’πŸ»β€β™€οΈΒ Can you send pictures or let me know what items I ordered?

Due to high volume I am unable to send photos of your choices. Unlike most consultants, my invoicing system has special features that help you keep track of what you ordered. When I send an invoice you will see the name and a picture of the piece. In the event your item does not include a picture on your invoice you can simply Google the name to view images online.Β 

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πŸ’πŸ»β€β™€οΈΒ How long do I have to pay for my invoice?

I offer 72 hours (3 days) to pay your invoice. Many consultants require payment within 24 hours, but I feel a slightly longer timeframe is needed as not everyone is able to check emails immediately and I want you to have enough time to complete your purchase. You will be emailed a daily reminder to pay until you reach 72 hours. At that point all unpaid invoices auto-cancel and your claimed pieces are returned to my inventory and made available to other customers.

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πŸ’πŸ»β€β™€οΈΒ I purchased directly from this website. What happens next?

By purchasing and paying directly for items on my website (as opposed to claiming on a LIVE show or album sale) you bypass the invoicing process and your order is ready for processing and shipping. It’s just like ordering from any major online retailer.Β